How can we help you learn?

Supporting the wellbeing of ākonga in our learning community is our number one priority.

If you’re feeling stressed, overwhelmed, or just feel like you need some extra support, please reach out to the student advisor team.  

Every learner is different, so the student advisor team will work with you to find the best way forward for you. 

This may involve working together on a study schedule, discussing ways you can decrease your workload, or even just chatting things through. 

The student advisor team can also connect you with the on-campus and online support services provided by your enrolling institute. 

We also have some resources available to help you maintain your mental and emotional wellbeing right here on Your Support.

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Support available through your enrolling institute

If you’re struggling and need to talk things through, it’s important to ask for help. Click on the name of your enrolling institute to find out more about the counselling and student support services available to you.

The student advisor team can connect you with your institute’s support services.

Need to talk?

  • 1737 is a free service for New Zealanders who are feeling down, anxious, a bit overwhelmed or just need to chat. Free call or text 1737 to speak with a trained counsellor, any time of day or night. This service is completely free.
  • Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 – a free and confidential crisis helpline service
  • Healthline – 0800 611 116 – for health advice and information
  • Depression Helpline – 0800 111 757 or free text 4202  – to talk to a trained counsellor about how you are feeling or to ask any questions
  • Anxiety Helpline  –  0800 ANXIETY (0800 269 4389) – provides free national 24/7 support, information, and advice about managing anxiety and stress
  • Alcohol Drug Helpline – 0800 787 797. The Helpline operates 24 hours a day, 7 days per week. It is a fully confidential, free professional service with trained addictions counsellors. 
  • 0800 Hey Bro – 0800 439 276 – this number is set up for men who are afraid they’re going to harm a family member
  • Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
  • OUTLine NZ – 0800 688 5463 (OUTLINE) – provides confidential telephone support for people in the LGBTQIA+ community, available evenings from 6pm–9pm